Have you heard of the company TTEC? If not, you’re missing out on a top-ranked company that has a talent community of remote and in-person workers. Want to learn more? Dive into this TTEC jobs review, and see if you’re right for one of their many remote roles.
Finding success when working remotely involves more than just finding a good job. Many people want a supportive and collaborative atmosphere with genuine human relationships, even while working in their home office.
If you’re looking to partner up with a company that values teamwork, embraces diversity, and your success, you may want to set your sights on TTEC.
TTEC is an award-winning company that prioritizes creating happy remote workers as well as serving some of the top brands and clients. They also offer a wide variety of work from home jobs if you’re looking for a way to earn a stable income from home.
TTEC Company Overview
TTEC is a customer experience (CX) company that works with some of the world’s most iconic brands, providing them with top-notch talent in areas such as customer service, sales, and operations. They embrace diversity and belonging and offer professional development while providing solutions that perfectly blend technology with exceptional customer experiences.
TTEC is a global team serving 19 different countries, with more than 40 years of contact center experience, and they provide training and support for over 65,000 employees. In 2025, TTEC received numerous awards, including being named a Top Place to Work by Virtual Vocations and In Her Sight.
At this company, 66% of all leadership roles are filled in-house, so there is plenty of room to grow within the company. You’ll also be offered onboarding, program training (as part of the hiring process) with mentors, and ongoing support to help you in your role.
TTEC Jobs You Can Do From Home
There are many work from home jobs with TTEC to consider, and they hire in the United States, Canada, Mexico, the Philippines, Australia, the UK, Greece, Bulgaria, Egypt, India, and more. Job categories include accounting, administrative, auditing, business analysis, customer service, finance, IT, learning and development, legal and compliance, marketing, operations, project management, sales, talent acquisition, and more.
To apply for TTEC’s jobs, you’ll need to create a user account or apply with your LinkedIn credentials. To create a user account, click on the “Join Our Talent Community” located in the upper right hand side of the screen. Then, create a username (keep it professional, first name and last name are ideal), password, and email address. Once your account is set up, you can apply for jobs, save your favorites, and even set up job alerts.
Here is an overview of some of their most popular work from home positions.
1. Customer Service Representative
The most common TTEC job you can do from home is the remote Customer Service Rep because it requires minimal experience, and it’s a rewarding way to interact with customers. You’ll be trained as a subject matter expert in your field so you can confidently answer questions, troubleshoot, and conduct research to help customers solve issues.
Sometimes, Customer Service Reps consult on products using their knowledge and expertise to provide amazing service. You’ll communicate with customers via phone, chat, social media, and email with conversational messaging.
TTEC’s jobs are location-dependent, and they do not hire in Alaska or Hawaii. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, DC are considered only on a case-by-case basis. Because many companies have support lines open 24 hours a day, you can find customer service jobs with lots of flexibility, including nights and weekends.
Requirements
In this business support role, you’ll need six months to one year of experience in any industry, along with excellent written and communication skills. You also need to be computer-savvy and know how to use different programs or learn quickly. TTEC also requires applicants to have a high school diploma or GED.
2. Sales Representative
TTEC hires inbound and outbound work from home Sales Agents to bring their passion and knowledge for products to close sales and solve problems for customers. As a Sales Rep, you’ll be responsible for recommending, quoting, and effectively negotiating product knowledge with customers while identifying sales opportunities and handling objections.
You can expect performance bonuses in addition to regular compensation and plenty of career growth opportunities.
Requirements
For the sales position, TTEC prefers at least one year of relevant experience and a high school diploma. It also helps to be efficient on the computer and be willing to learn how to use new programs. Sometimes, sales positions require bilingual skills, so it’s beneficial to speak more than one language since TTEC is a worldwide company with global teams.
3. Licensed Insurance Agent
Licensed Insurance Agents are responsible for answering and solving incoming queries, researching answers, and some upselling of products and services.
This job requires strong oral communication skills and advanced analytical abilities. You need to be able to understand and explain product or service knowledge.
Requirements
TTEC requires an active Property and Casualty License, as well as six months of customer service experience. Being tech-savvy and having a high level of integrity in protecting clients’ privacy are essential.
TTEC Jobs Come With a Company-Issued Computer!
One of the perks of working with TTEC is that they’ll provide you with a company-issued computer, so that you can successfully do your job.
You will need a high-speed internet connection of 15 to 25 Mbps, depending on the role. You’ll also need a hard-wired connection (via Ethernet cord) to your home modem, and a smartphone or tablet (iOS or Android) for your daily login code. They also suggest having a USB wired headset, sorry, no Bluetooth.
Lastly, you should have a quiet workspace that is free from distractions, so that you can answer calls professionally without background noise.
How Much Can You Earn With TTEC?
TTEC offers full-time, part-time hours, and seasonal roles, and the compensation varies based on many factors. For instance, according to their job postings, their remote US-based Customer Service Reps start at $16 to $19 per hour, plus they earn performance-based bonuses. Licensed Insurance Agents earn a base pay of $21 per hour, plus performance bonus opportunities. Most of their job listings have a salary range posted in the job description.
Employees get benefits like health, dental, and vision insurance options. TTEC also offers retirement plans, paid time off, tuition reimbursement, and access to thousands of free courses.
TTEC likes to promote from within and aims to promote two-thirds of employees each year based on their performance and drive to move up in the company.
Employment Experience Reviews
Wondering what people are saying about TTEC? The company has thousands of employees all over the world, so there are tons of employee reviews to give you a clear picture of the company.
TTEC gets a 3.5-star rating out of 5 stars on Indeed. Most people report liking the training, company culture, and opportunities for promotions. Others say they wish they earned more or wanted to extend their training to tackle more aspects of their role.
Here’s what a few employees shared on Indeed:
“Great place to work. Can advance in the company. Great training. Will pay for the license and test needed to do the job. Will rehire for other opportunities also.”
“The company is good overall; however, they are very strict when it comes to attendance, depending on which program you’re working for. I would recommend TTEC 7.5/10. Also there are set schedules, but overall it’s good. I’ve been working here for a year now!”
Work From Home Alternatives to TTEC
Customer service and tech support roles are two of the top remote occupations that companies are looking to fill. If you’re searching for W-2 work from home customer service jobs that come with competitive pay and benefits, here are some alternatives to TTEC.
TTEC Jobs Review Wrapup
TTEC jobs are a good choice if you’re looking for stability, training, support, and an inclusive workforce. Some of the hours are pretty flexible, and they do all the work to find clients and jobs for you to exercise your skills.
Put your unique talents to work by searching for work from home jobs and applying online to join the team. You’ll undergo an interview process, meet with present leadership, and share why you want to work with TTEC. You will need to pass a pre-employment background check and, in some cases, a drug test. After those initial steps, your training (which is paid) will be conducted online and over the phone.
Check out their FAQ section for more info on TTEC jobs you can do from home!
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