A sales-focused guide for 2025
Retail ecommerce sales hit $5.621 trillion in 2023. And sales through social networks accounted for an estimated 18% of total online sales. By the end
What is social media monitoring? Experts explain
If you’re producing content for social media, you need a plan for how to monitor social media. In fact, it’s a good idea to have
Best time to post on social media: Q3 2024 data
Are you wondering about the best time to post on social media? We were too — so we decided to crunch some data and find
The complete list of social media holidays [2025 edition]
Organic reach has been in decline for some time now, but social media holidays can help brands get a bit of a boost. When coupled
13 social media scheduling tools to save tons of time in 2024
Social media scheduling tools are some of the most useful items in a social media manager’s toolbox, whether you work at a small startup or
YouTube influencer marketing in 2024: How to do it right
Ah, YouTube — the social media pioneer of long-form video content, and (still) a powerhouse for influencer marketing in 2024. Case in point: The near-20-year-old
How the X (Twitter) algorithm works in 2024
Whether you’re still insistent on calling it Twitter or are 100% on board with the X rebrand, there’s one thing all users of the social
How social listening increases customer advocacy: 6 examples
The customer is always right. Really. The success of your brand depends on their good word. That’s why customer advocates — those who shout their
How to get verified on X (Twitter) in 2024
It doesn’t take a lot to get Twitter verification in 2024. By Googling “how to get verified on Twitter,” you’ve already done the hardest part.
Tips and tools for 2024
AI customer service is a quickly emerging technology that offers significant promise for improving the relationships between brands and the people who buy from them.
